Shipping information

Here you will find the general information about our shipping procedure. In order to ensure that you will be presented with the correct prices in our online shop kindly select the country of delivery in the upper right corner.


To help you save money and reduce packaging material we only ship complete orders as soon as all the teas in your order are available to us. Depending on the time of harvest and transport to Europe, the new harvests are available for delivery at different times. For your delivery times, please refer to the product listing in your order summary.

If you ordered tea that is immediately available, you will receive your order within 10 days for destinations within Germany and inside the EU.

In case of delivery to countries outside the European Union, please be aware that this might result in additional costs that are outside of our scope and knowledge and have to be borne solely by you. This includes for example transfer fees charged by banking institutes (transfer charges, exchange fees) or import duties or taxes (customs). Please contact us for more information:

Shipping and delivery times around Christmas

This year, our logistics partner DHL will once again have to handle above-average parcel volumes at the end of the year. Therefore, orders to be delivered before Christmas should reach us no later than December 20. All orders that reach us after will of course be processed as quickly as possible. Nevertheless, we cannot guarantee delivery before the end of the year. The delivery times valid at the beginning of the new year can be found in our online store at the respective article.

Shipping Costs

To ensure that the correct prices are displayed for orders in our online shop: Please select the country of delivery on the top right.

  • Shipping within Germany (mainland): free for order value above € 100.00,
    up to an order value of € 99.99: € 6.50
    Shipping within Germany (mainland) for an order consisting only of books and DVDs will also be free of charge for you.
  • Belgium, Denmark, Italy, Poland, Spain (mainland) : € 15.00
  • Austria, France (mainland + Corsica), Monaco, Luxembourg, Netherlands: € 14.50
  • Hungary, Sweden: € 15.80
  • Greece: € 15.60
  • Czech Republic: € 15.70
  • Finland, Ireland, Portugal: € 16.40
  • Norway: € 26.40